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Testimonials - Personal Mobility Stories
YELP
Florham Park, NJ
OH I can't say enough about Doug and his Very Helpful assistant Andrew! Bought an electric wheelchair from them. They delivered, assembled, reviewed and ran to Tesla for me to see if what I purchased would fit in the car I just ordered! Bravo guys for amazing customer service. You have made a regular client!
Phoenix, AZ
Sometimes you forgot that amazing customer service can exist and this company exemplifies what it means to have exceptional service.
My mother in laws charger for her electric wheelchair unexpectedly stopped working and left her unable to move around at work. I called them at opening and he explained the charger they had.
Upon my mother in law calling to pay, the company offered to drive it to her because we were nearby. Once together we learned she has an unusual charging port and that chord did not work. (Neither did the five we ordered before contacting his business lol).
He then personally went to look at her wheelchair so he could diagnose the type of charger needed. He did not carry it but was able to research to locate one and get it ordered. He then also made it so she could rent a scooter from him in the meantime so she could move around.
I am SO grateful we decided to call their company. His number is now saved in my phone for any future instances where we may need assistance.
Thank you for making this frustrating situation fixable and having compassion. We greatly appreciate all that you did for us today!
Kathy B.
Surprise, AZ
I was meant to meet you both at the Mobility Expo 18 months ago, although I went to find a few new adapted aids and you showed me a WHILL and within 5 minutes I knew that wheelchair was the perfect fit for me. Fast forward to today, from the moment I walked into your office to replace my battery and get a bit of a tuneup, I was welcomed and treated with kindness. This is how every business should be. Thank you both so much for the amazing customer service today.
Mill Valley, CA
OH MY GOODNESS. What an amazing couple running an amazing business that actually helps people! They were so genuinely compassionate and knowledgeable. They are located near the airport which is very convenient. I can certainly expect to see these in air BNB's to help people with mobility! What an amazing, life-changing product. We came out to Scottsdale from San Francisco and found that our key had been tossed and our scooter had been damaged at our house. Doug and his wife came and met us on the way to the airport, (on their DAY OFF) no questions asked. They made us feel so comfortable and helped us out immensely. They were so sweet and understanding that I cried LOL. We are now exploring the WHILL models (they personally own one which really sold me) and will absolutely be purchasing from them. Amazing. THANK YOU!!
George B.
Fresno, CA
I met Doug and Dorene at a motel in Utah. My wife, Pat, and I were staying there as well, and I was immediately impressed by their friendliness. Doug was on his WHILL, and we had been considering a chair for Pat's sister, Jane, who was disabled from a recent stroke. After seeing Doug's WHILL, and even taking a test drive at the motel, we decided that we had to get one for Jane. We did a few months later, and I was grateful for the kindness and assistance provided by New Tech Mobility in helping us improve Jane's quality of life.
Fast forward to now. I have had several UTI episodes that have left me very unsteady on my feet, and since I didn't just want to sit around the house, I called Doug. Again, he and Dorene were very kind and helpful in setting me up with an XSTO chair. They a delightful couple to work with, and I only wish that there were more businesses that offered their work ethic. New Tech Mobility is highly recommended, not only for their business practices and the products they offer, but for their kindness and understanding toward people with disabilities.
Michael B.
Phoenix, AZ
I recently worked with New Tech Mobility to arrange a scooter repair for a patient, and the experience was excellent from start to finish. It was a time-sensitive situation, and their team responded quickly and stepped in to help right away.
They made the entire process easy to navigate. Communication was straightforward and timely, and they handled the coordination without any hiccups. I didn't have to chase updates or clarify details, they were on top of everything.
What I appreciated most was how approachable and considerate they were. It never felt like just another service call, they treated the situation with care and professionalism, which really stood out.
Everything came together smoothly, and the patient's needs were addressed without unnecessary stress or delays. I'd definitely recommend New Tech Mobility to anyone looking for dependable, responsive support with mobility equipment.
I just wanna let everyone know that Doug and his wife are so wonderful and they actually really care about their clients that come in there,,,They have always went all out to help me,,,they always been there for me every time I had tp get fixed or even just had a question,,,,They are the most compassion people that run a business....they really run an awesome business,,, very loyal to theirclients And it shows when you go in there,,,,very nice people...I really thank them for helping me...They came to my rescue when I messed my front tire up and it was my fault but it dosent matter to them they fixed my tire which iur asking what happened,,,,so im very grateful for them being there arehelping me..im very blessed for then
We came to Phoenix from Canada for vacation and brought along our Whill C2 mobility chair. The very next day while loading the Whill into our car I set the battery on the ground beside the car and drove away, forgetting the battery there. By the time I had realized the mistake that evening, the battery was gone from where I had left it. At almost 10 PM we messaged New Tech to inquire about buying a replacement, not expecting a reply until the next morning. Imagine our surprise when the owners responded almost immediately saying they had one in stock for sale but hoped we would be able to still find ours. Our attempts the next day to locate the lost battery failed so we went to New Tech where Doug and Dorene not only sold us a new one but gave us a good deal on it, even though we had purchased the chair at another store (in Canada). Talk about great service....We were totally impressed with the way they treated us when they knew we were in a desperate situation. Thank you!
Majdi A.
I couldn't be happier with my wheelchair! The product is absolutely top-notch—lightweight, durable, and incredibly easy to use. It has truly exceeded my expectations. The customer service at New Tech Mobility was equally amazing—friendly, knowledgeable, and quick to address all my questions. This is a game-changer for mobility and comfort. Highly recommend!
Mike S.
Doug and his wife really look out for disabled folks! The service has been excellent, and they give a personal touch! 5 stars! Love my C2 Whill!
I had a great experience with New Tech Mobility. I reached out to help coordinate a scooter repair for a patient, and their team was incredibly responsive and professional from the start. The situation was somewhat time-sensitive, and they jumped in right away to help without any delays. Communication was clear and efficient throughout the process, which made everything much easier on my end. They handled the coordination smoothly and kept things moving without any confusion or back-and-forth. What stood out most was how kind and easy they were to work with. They treated the situation with a level of care and respect that really made a difference, especially given the circumstances. Overall, it was a seamless experience, and I’d absolutely recommend New Tech Mobility to anyone needing reliable and professional mobility support.
Shawanda P.
This place is So awesome and a Blessing. My mom visiting me from out of town and her mobility scooter battery kept dying. The guy Doug there was Such a Great help, we took it in he checked the levels and give us good information. The staff was so friendly and welcoming. The price was great. Her Battery was replaced quickly and they communicated we me every step of the way during the process. I appreciate this place for helping me out so quickly.
Stephen R.
Doug and Doreen and Andrew go above and beyond. I have been working with them and trust them with my Mobility ♿️ needs for the last four years. They are some of the most honest, kind, and fair individuals. If you’re looking to support local businesses but also get quality care look no further! Thanks for everything guys!
Steve H.
Doug and Dorene were absolutely incredible! Not only did they pick up and drop off my chair for repair, but they also completely went over it and cleaned it like new. Truly above and beyond service. They were incredibly kind, professional, and courteous. I will take all my mobility needs to them and highly recommend them to anyone needing mobility aids or service.
OH MY GOODNESS. What an amazing couple running an amazing business that actually helps people! They were so genuinely compassionate and knowledgeable. They are located near the airport which is very convenient. I can certainly expect to see these in air BNB's to help people with mobility! What an amazing, life changing product. We came out to Scottsdale from San Francisco and found that our key had been tossed and our scooter had been damaged at our house. Doug and his wife came and met us on the way to the airport, (on their DAY OFF) no questions asked. They made us feel so comfortable and helped us out immensely. They were so sweet and understanding that I cried LOL. We are now exploring the WHILL models (they personally own one which really sold me) and will absolutely be purchasing from them. Amazing. THANK YOU!!
They were super friendly and helpful, a wonderful company to deal with. Hope they add the ability to rent in one state and drop off in another... we are driving from Phoenix to California and would have rented if we could.
Graham M.
We recently moved to the Phoenix area. My son is a WHILL Ci2 user and he pushes his chair hard. We have needed some service/repair work a couple of times and Doug and Dorene have been so helpful and so responsive. Literally all I do is call or email and either Doug or Dorene respond quickly and tell me to swing by. Doug is so knowledgeable of the WHILL products and every time has helped us very quickly with chair maintenance and/or repair. He will even detail the chair so it comes back cleaner and healthier than ever. Thank you so much Doug and Dorene for all the help you’ve given us. Awesome customer service!
Sophanie L.
Doug and Dorene are very nice and very pleasant to talk to. They are very knowledgeable and helpful. I can rely on their help when there’s something wrong with my Whill. I got water in my battery and the chair is not running. They come the same day to help me fix it. Whill Ci is a very reliable wheelchair . It is comfortable and not bulky.
Christina V.
I have had many different mobility devices and power wheelchairs over the years and Whill chairs are heads above the rest. The innovations in the wheels allow a 360° turn on a dime which helps navigate the small dimensions in a historic home as well as in smaller public restrooms, etc. Plus, they look really cool and everywhere I go people are interested in the design of my chair instead of focused on my disability. The owners of New Tech Mobility, Doug and Doreen Mykol, are an absolute joy to work with and make everything easy and stress-free. Doug knows these chairs inside and out and has always come right over to help with even the smallest issues that I've called him about. I bought the model C2 years ago and it was the perfect amount of chair when I had moved up from a scooter wanting more stability but was not ready to commit to a full-size power chair. Recently bought the model A from New Tech Mobility and I have never been happier!
Roger S.
Whill chair going strong over 18 months.
Jeoffrey J.
Doug is the best. He has taken great care of us. Both Ann and I would recommend him and New Tech Mobility
Eyob B.
Super service, fair prices with best personality and humanity!
Lori L.
Doug and the staff at New Tech Mobility offer outstanding customer service! We have been very pleased with the Whill wheelchair we purchased from them. They have been quick to respond and help with any issues, even quickly shipping a charger to us when we forgot ours while traveling. Courteous and professional folks.
Doug and Dorene at New Tech mobility are the kindest and most qualified people to help you find a mobility aid that is right for you. I really appreciated Doug’s insight as a fellow mobility aid user. I bought the Zeen for my EDS/POTS and it really is a hybrid of only the good parts of a wheelchair and a rollator. It provides the pain and fatigue relief of sitting down at the same time as granting the independence of fully vertical ambulation. They did a great job helping me learn how use it and customizing it to my needs. As a transgender person I sometimes have difficulty accessing healthcare resources or working with mobility retailers but Doug and Dorene were welcoming and kind. I really believe that the only experts on disability and mobility are people who personally experience physical disabilities, and that’s why the care and attention you’ll get at new tech mobility is better than anywhere else.
Milania S.
Absolutely the best mobility rental place ever! We were on a “girls trip” in AZ when our mom unexpectedly injured her leg to the point where she couldn’t walk at all but we still had two days of vacation left. We tried calling a lot of rental places to get a wheelchair but all of them were closed for the Memorial weekend or just simply didn’t pick up the phone. We called New Tech Mobility to see if they could help, and Doug (the owner) picked up the phone himself and graciously agreed to help us out and to come to the store on Sunday! He basically saved our vacation! We did not expect him to be SO KIND and to rent out a wheelchair for us day before the holiday. The customer service was 10/10 when he arrived to open a store and rent out the wheelchair! He was VERY kind and helpful! This place is absolutely the best one out there and has the best staff team! If you ever need a mobility rental or you get into a situation like we did, I would recommend you to go to this place for sure! Don’t spend time looking for anything else, this one would be the best option. If the rating chart would have more stars than five, I would give more for sure!
Carol S.
The moment I sat in a Whill chair, I knew it was the best option. Superior comfort, maneuverability, novel wheel design for minor rough road conditions and ease of use were the top appeal for me. The Scottsdale showroom even has a small rough terrain demonstration area you can drive your chair over to show you what it's capable of. Our experience working with Doug and his staff was wonderful. All our questions were answered, and we were well taken care of. Highly recommend New Tech Mobility and Whill chairs!
Randy S.
After we saw a Whill Ci2 in use on one of our Phoenix trips, we were intrigued and wanted to know more. We found Doug and New Tech Mobility online and called them. From the first call through the demo and then ultimate purchase, Doug and his team were awesome. Since my wife has MS mobility issues, we found working with Doug so beneficial as he also has MS with mobility issues and uses a Whill. He fully understands the user's needs and gives insider advice. Priceless. Doug and his team have gone above and beyond anything we would have imagined - in information, demos, pricing and service. We wholehearted and exclusively recommend them. We live in California but it was well worth the trip to Phoenix to work with Doug and his team. Also, my wife has now used the Whill Ci2 for three months, transitioning from a Go-Go Elite Traveller 4 wheel scooter. The maneuverability and turning on a dime; smooth ride and comfort; accessibility to tables; and general coolness are some of the reasons she is so happy to have made the switch.
Ann S.
Whill chairs are the industry leader in every way. The chairs are innovative in design, well built, and durable in every sense of the word. In addition, they are very comfortable for the person using it to sit for extended time when necessary. Doug is extremely knowledgeable about the chairs as he is also a user. He is an excellent representative for the company and is never pushy in sales. He will however go the extra mile in helping you decide if the chair is right for you. I have bought two chairs for myself to keep in different locations, and one for my brother, all from Doug. Anytime I have a question, he is quick with a reply and always very pleasant to deal with. I highly recommend New Tech Mobility and Doug Mykol.
How do I like the WHILL?
David S. - Albuquerque, NM
FANTASTIC MACHINE! I love it!
Trip home to NM: No issues with the trip — it was actually fun—very nice weather both ways.
We tested my new WHILL at the Fashion Mall in Scottsdale for 3+ hours. Absolutely no issues—it was liberating. Also, the C2 is far more maneuverable in the house than I expected and is very practical indoors.
How do I like the WHILL?
David S. - Albuquerque, NM
FANTASTIC MACHINE! I love it!
Trip home to NM: No issues with the trip — it was actually fun—very nice weather both ways.
We tested my new WHILL at the Fashion Mall in Scottsdale for 3+ hours. Absolutely no issues—it was liberating. Also, the C2 is far more maneuverable in the house than I expected and is very practical indoors.
Who says getting older can't be better?
Dorene Mykol
"Needing personal mobility assistance does not mean it can't be done with ease and style. Since 2006, I have watched my husband, Doug, stay positive and pursue finding a "cool" mobility chair for his long distance needs. He found the WHILL and now has a chair that is simple, unique and classy. Who says getting older can't be better?"
I have my freedom back.
Suzi R., Phoenix, AZ
"I live in Arizona and my friend lives in Colorado. Thanks to the WHILL I can visit her. I haven't gotten on an airplane to travel anywhere for over eleven years. I could take my old wheelchair on an airplane, but once I got to Colorado I would be stuck. Now she can pick me up at the airport and we can go wherever we want. Also I can stay at her house instead of a 'accessible' motel room because the WHILL can navigate much smaller spaces. With my old wheelchair I wouldn't be able to use her bathroom.
In day to day life the WHILL gives me a lot more self-confidence. It doesn't look like a piece of medical equipment. This is the first time I enjoy people asking me about my wheelchair. When I go out to eat I can pull right up to the table, this way I don't get food all over myself.
They are re-paving the parking lot in my apartment complex, with my old wheelchair wouldn't have made it over the bumps. Thanks to the WHILL I have my freedom back. "
unique design, futuristic style
Doug Mykol
"Maybe it was ego or self-consciousness... I always felt uncomfortable in a standard, medical looking power chair. Always on the hunt for something new and high-tech, I discovered the WHILL. With its unique design, futuristic style, intuitive function and unbelievable capabilities, I immediately felt better about being in a chair. "
She was in control the whole time
Amanda H., Montrose, CO
"We took the WHILL out for a spin last night around the neighborhood and it was fantastic! It was so much smoother than Char's manual chair and she was in control the whole time. Thank you for the information about the referrals. I will be sure to remember that when anyone asks us about the chair. Thanks for all of your and Julie's help and we will let you know if we have any further questions."
personally made a difference in my journey
Vincent R., Chandler, AZ
"Living life as a quadriplegic comes with many challenges. But I'm blessed to have those who make life so much easier. My good friend Doug Mykol is definitely one of those people. Along side his lovely wife, Doug has personally made a difference in my journey. Their business, "New Tech Mobility", is the best mobil power wheelchair provider company I've ever witnessed and I can't imagine working with anyone else. From repairing new parts to keeping me updated on the newest models, Doug always delivers in excellence. Thank you so much my friend for your amazing service! "
Outstanding buying experience...
Jeff B. –Tucson, AZ
The company brings outstanding service to the buying experience. Their choice to represent WHILL gives them state of the art hardware. The Ci2 is an incredible wheelchair. Comfortable, quiet, responsive and good value.
What do I like about the Model Ci? EVERYTHING!...
Monica L. –Apache Junction, AZ
Amazing service, friendly and Doug really takes the time to give you exactly what you need, not what he can sell. 10+++You and Doug have made my life so much more! I can go places without worrying about the battery drain or not being able to fit through doors. I am going places and doing things I have not been able to do before. Airline travel was always a nightmare. Now it is so easy, airlines love the chair, and it makes their job easier too. My Ci is much lighter and more maneuverable! Believe it or not, my Model Ci has even been on hard packed sand at the beach! I can keep up with family and they do not need to worry that my chair won’t fit places. It even makes my at home life easier as it fits down narrow halls and smaller rooms. What do I like about the Model Ci? EVERYTHING! The small mouse like controller fits my hand which is so much easier when you have grip issues. The battery lasts for days! I have put on 457.3 miles since purchased. It’s very easy to keep clean and the seat is remarkably comfortable. I can remotely park it at night and call it back to me as needed, which I will say is a show stopper when people see me use the remote at a restaurant! We take it with us in our RV and I will tell you some of those campsites are deep gravel and this little Ci goes anywhere! I’ve taken it up and down some hiking trails without any issues, also!
I love my Whill.
—Christina V., Phoenix, AZ
"I love my Whill. It has a tiny footprint and a very small turning radius, which allows me to get into many spaces I was not able to in my previous larger power chair. It’s nimble and light weight, yet it still feels very secure and stable. I can race across the lawn with the kids and not worry about divets and slopes. I have also used a 3-wheeled scooter in the past because it allowed me into smaller places than my large power chair but I tipped over fairly frequently and it had become too dangerous to use. This is the perfect combination of small and nimble but steady and powerful. I’ve also had numerous people stop me to check out my chair with awe; wanting to know how I appear to float sideways when I turn, or about the unusual design of the wheels, or sleek styling. I’ve used chairs for almost 10 years and this is by far the best!"
Thank you...Great customer service
Stephen O –Goodyear, AZ
Thank you for your help.
My WHILL Ci has changed my life in so many ways and I have many stories!
Brent R. –Tucson, AZ
I think the best way to put it is my life now has stories of all the things I CAN do instead of the “can’ts!” The top four things I appreciate about my life with WHILL are:
1) Scooters with handlebars (tillers) feel like I’m riding a bike indoors! The WHILL feels like an extension of ME so I feel less conspicuous, less “crippled” and less old!
2) The 4-wheel stability while still have a tight turn radius is amazing!
3) The portability is great! If friends ask me to go with them, in their mini-Cooper, we could all fit.... including my WHILL!
4) The thought of “do I have the energy towalk” never plays a role in spending time with friends. Now it’s just do I want to go?!?
Gratifying…
Twilla S. - Scottsdale, AZ
Doug and Dorene made our WHILL buying experience gratifying. So kind and knowledgeable. They accommodated our needs by doing a demo at our home! Shared great info and delivered an outstanding product. Could not have been better!
Good Morning Doug I want to Thank You from the bottom of My Heart!!!!!
Jim M. - Surprise, AZ
When I called Colleen yesterday, to tell her she was getting the ZEEN, she was so excited and it warmed my heart to share the AWESOME news with her. As We walk through life we are touched by Angels and we know that You are one of them. Colleen was on the phone to all the family, as well as friends sharing her excitement. This will make such a huge difference in her Life. Thanks Again
I love my new fold up model.
Lynne L - Sun City, AZ
We have traveled on the airlines and use it for places like the Zoo. Thank you for helping me get this. It was a life changer for me!! Hugs Lynne n Sal. Griffin N Carter🐾🐾
Whill chairs are the industry leader in every way.
Ann S. – Scottsdale
The chairs are innovative in design, well built, and durable in every sense of the word. In addition, they are very comfortable for the person using it to sit for extended time when necessary. Doug is extremely knowledgeable about the chairs as he is also a user. He is an excellent representative for the company and is never pushy in sales. He will however go the extra mile in helping you decide if the chair is right for you. I have bought two chairs for myself to keep in different locations, and one for my brother, all from Doug. Anytime I have a question, he is quick with a reply and always very pleasant to deal with. I highly recommend New Tech Mobility and Doug Mykol.
After we saw a Whill Ci2 in use on one of our Phoenix trips, we were intrigued and wanted to know more.
Randy E. – California
We found Doug and New Tech Mobility online and called them.
From the first call through the demo and then ultimate purchase, Doug and his team were awesome. Since my wife has MS mobility issues, we found working with Doug so beneficial as he also has MS with mobility issues and uses a Whill. He fully understands the user's needs and gives insider advice. Priceless. Doug and his team have gone above and beyond anything we would have imagined - in information, demos, pricing, and service. We wholehearted and exclusively recommend them. We live in California, but it was well worth the trip to Phoenix to work with Doug and his team.
Also, my wife has now used the Whill Ci2 for three months, transitioning from a Go-Go Elite Traveller 4-wheel scooter. The maneuverability and turning on a dime; smooth ride and comfort; accessibility to tables; and general coolness are some of the reasons she is so happy to have made the switch.
I have had many different mobility devices and power wheelchairs over the years and Whill chairs are heads above the rest.
Christina V – Phoenix
The innovations in the wheels allow a 360° turn on a dime which helps navigate the small dimensions in a historic home as well as in smaller public restrooms, etc. Plus, they look really cool and everywhere I go people are interested in the design of my chair instead of focused on my disability. The owners of New Tech Mobility, Doug and Dorene Mykol, are an absolute joy to work with and make everything easy and stress-free. Doug knows these chairs inside and out and has always come right over to help with even the smallest issues that I've called him about. I bought the model C2 years ago and it was the perfect amount of chair when I had moved up from a scooter wanting more stability but was not ready to commit to a full-size power chair. Recently bought the model A from New Tech Mobility and I have never been happier!
OH MY GOODNESS!
Lorraine S – San Francisco
What an amazing couple running an amazing business that actually helps people! They were so genuinely compassionate and knowledgeable. They are located near the airport which is very convenient. I can certainly expect to see these in air BNB's to help people with mobility! What an amazing, life changing product. We came out to Scottsdale from San Francisco and found that our key had been tossed and our scooter had been damaged at our house. Doug and his wife came and met us on the way to the airport, (on their DAY OFF) no questions asked. They made us feel so comfortable and helped us out immensely. They were so sweet and understanding that I cried LOL. We are now exploring the WHILL models (they personally own one which really sold me) and will absolutely be purchasing from them. Amazing. THANK YOU!!
A Personal Touch
Mike S. - Gilbert
Doug and his wife really look out for disabled folks! The service has been excellent, and they give a personal touch! 5 stars! Love my C2 Whill!
Grateful!
R & DL L. - Anthem, AZ
I went to bed last night, so extremely grateful for all that the Lord has provided for us not only as individuals, but also as a family. The Lord only knows how to give good gifts to His children. Thank you, Lord for providing these two devices not only for Roger, but for our family.
These two different devices specifically meet Roger’s needs depending upon how his body is working on any particular day or certain time. Roger has used his Zeen since the end of September 2023 graciously funded by The Gary Sinise Foundation. Then just yesterday we added this power chair C2 model to the list of devices that help him move around without much assistance from me.
The Zeen is a device that brings a new level of independence by doubling as a walking, sitting, and standing aid. Its unique design and technology are setting new standards in personal mobility, making every move effortless.
The C2 Model power chair does not look like a medical type wheelchair at all. At the touch of a mouse [it] can take him wherever he needs to go over all sorts of terrain. It can be controlled by a smart phone in the event, his hand isn’t working quite the way it should or if I need to take control because of any emergency situation.
Because of these two specific devices, Roger now has gained more independence and boy is that a wonderful thing!!
If you were looking for any type of mobility device, please contact our good friend, Doug Mykol at New Tech Mobility #(480) 868-9071 or his website https://newtechmibility.com
He or his wife Doreen will gladly answer any questions and take such great care of you.
Doug and the staff at New Tech Mobility offer outstanding customer service!
Lori L. – Rio Verde
We have been very pleased with the Whill wheelchair we purchased from them. They have been quick to respond and help with any issues, even quickly shipping a charger to us when we forgot ours while traveling. Courteous and professional folks.
Doug is the best.
Jeff & Ann J. – Paradise Valley
He has taken great care of us. Both Ann and I would recommend him and New Tech Mobility.
Whill chair going strong over 18 months.
Roger S. – Utah
Went sooooo …… above n beyond for me I cried wow they truly care so much.
Sharon L. – Phoenix
The moment I sat in a Whill chair, I knew it was the best option.
Carol S. - Phoenix
Superior comfort, maneuverability, novel wheel design for minor rough road conditions and ease of use were the top appeal for me. The Scottsdale showroom even has a small rough terrain demonstration area you can drive your chair over to show you what it's capable of. Our experience working with Doug and his staff was wonderful. All our questions were answered, and we were well taken care of. Highly recommend New Tech Mobility and Whill chairs!
Kindest and most Qualified
Reuben F – Oregon
Doug and Dorene at New Tech mobility are the kindest and most qualified people to help you find a mobility aid that is right for you. I really appreciated Doug’s insight as a fellow mobility aid user. I bought the Zeen for my EDS/POTS and it really is a hybrid of only the good parts of a wheelchair and a rollator. It provides the pain and fatigue relief of sitting down at the same time as granting the independence of fully vertical ambulation. They did a great job helping me learn how use it and customizing it to my needs. As a transgender person I sometimes have difficulty accessing healthcare resources or working with mobility retailers but Doug and Dorene were welcoming and kind. I really believe that the only experts on disability and mobility are people who personally experience physical disabilities, and that’s why the care and attention you’ll get at new tech mobility is better than anywhere else.
Doug and his wife really look out for disabled folks! The service has been excellent, and they give a personal touch!
5 stars! Love my C2 WHILL!
Wonderful!
Janet G. - Green Bay, WI
They were super friendly and helpful, a wonderful company to deal with.
Purchased Two
George B. - Fresno, CA
I met Doug and Dorene at a motel in Utah. My wife, Pat, and I were staying there as well, and I was immediately impressed by their friendliness. Doug was on his WHILL, and we had been considering a chair for Pat's sister, Jane, who was disabled from a recent stroke. After seeing Doug's WHILL, and even taking a test drive at the motel, we decided that we had to get one for Jane. We did a few months later, and I was grateful for the kindness and assistance provided by New Tech Mobility in helping us improve Jane's quality of life.
Fast forward to now. I have had several UTI episodes that have left me very unsteady on my feet, and since I didn't just want to sit around the house, I called Doug. Again, he and Dorene were very kind and helpful in setting me up with an XSTO chair. They a delightful couple to work with, and I only wish that there were more businesses that offered their work ethic. New Tech Mobility is highly recommended, not only for their business practices and the products they offer, but for their kindness and understanding toward people with disabilities.
Exceeded My Expectations!
Majdi A. - Anaheim, CA
I couldn't be happier with my XSTO Wheelchair! The product is absolutely top-notch—lightweight, durable, and incredibly easy to use. It has truly exceeded my expectations. The customer service at New Tech Mobility was equally amazing—friendly, knowledgeable, and quick to address all my questions. This is a game-changer for mobility and comfort. Highly recommend!